Know the Facts
211 let's you get personal. When you're in crisis, the last thing you need is to try and navigate an automated phone system. That's why real people answer 211 calls. With the press of a button, you are connected with a real live person who will listen to your story and help you figure out which community programs and services are right for you.
211 is available around the clock. We know life's challenges can take place outside of normal business hours. That's why 211 staff are available to help you 24 hours a day, seven days a week.
211 calls are kept confidential. We know personal problems are just that...personal. Any information you share with 211 staff will be kept strictly confidential..
211 is free. 211 is accesible at no cost to callers calling from within the Greater Edmonton area. If 211 is not yet available in your area, don't worry, you can still reach us by calling (780) 482-4636.
Last updated: August 10, 2009